Energy Performance
Energy Performance Certificate (EPC) · 10 year cycle · MEES Regulations · EPC band C by 2030
91.3% compliant
SLA attainment
93.2%
Reviewed within target
Average turnaround
12.4 days
Receipt to delivery
Delivered
13
Released to residents
Returned
0
Sent back to contractors
Throughput
Certificates received against certificates delivered
SLA attainment
Rolling six months
Officer workload
Who is carrying the review burden in this discipline
| Officer | Certificates handled | Average decision time | Overrides |
|---|---|---|---|
| Rachel Adeyemi | 4 | 2.6 hrs | 3 |
| Tom Ferriby | 4 | 3 hrs | 8 |
| Priya Nandra | 4 | 3.3 hrs | 4 |
| Callum Hayes | 3 | 3.6 hrs | 9 |
| Sarah Whitton | 3 | 4 hrs | 5 |