Water Hygiene
Legionella Risk Assessment (LRA) · 24 month cycle · HSG274 · ACoP L8
97.1% compliant
SLA attainment
96.6%
Reviewed within target
Average turnaround
15.6 days
Receipt to delivery
Delivered
14
Released to residents
Returned
0
Sent back to contractors
Throughput
Certificates received against certificates delivered
SLA attainment
Rolling six months
Officer workload
Who is carrying the review burden in this discipline
| Officer | Certificates handled | Average decision time | Overrides |
|---|---|---|---|
| Rachel Adeyemi | 4 | 2.6 hrs | 3 |
| Tom Ferriby | 4 | 3 hrs | 8 |
| Priya Nandra | 3 | 3.3 hrs | 4 |
| Callum Hayes | 4 | 3.6 hrs | 9 |
| Sarah Whitton | 4 | 4 hrs | 5 |